Tag Archives: marks & spencer

What real people think about the M&S brand

Hot on the heels of the various comments on the Christmas advertising barrage, I experienced a real life large focus group yesterday. I was giving a guest lecture at the Business School of Westminster University for their post-graduate students pursuing ...

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M&S, Helena and Rosie sparkle for Christmas

Well here we are then – Marks & Sparkle. Heard CEO Marc Bolland on the radio the other day defending M&S’s less than sparkling non-food performance and, indeed, it’s possible that the embattled retailer is finally turning round its womenswear ...

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