Technology
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The customer service car crash – Royal Mail is even worse than Virgin Media
We’ve noted before the car crash that is British customer services, despite the wellrewarded efforts of numerous ad agencies (one…
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Omnicom turns in solid Q2 but readies for tough second half
Omnicom has beaten rival Publicis Groupe to the punch, being the first of the big ad holding companies to report…
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AKQA’s Grey sets sail on a new course under Laura Maness
Eight days ago we wrote about “stormy water at Grey” as the WPP-owned agency, now part of AKQA Group, lost…
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Adam&eveDDB joins agency rush to customer experience with TRACK
Adam&eveDDB is joining the rush to expanded customer experience operations by merging with TRACK, DDB Worldwide’s customer experience and data…
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New UK PM should mean a new start for embattled BBC and Channel 4.
The new Tory leader and then prime minister – due to be unveiled on September 5 (leaving plenty of time…
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