For those of you who are interested – fellow sufferers probably – I thought I’d report that, after an all-day outage on Friday – Virgin Media is up to its old tricks with another one today.
So we had a series of highly inaccurate pre-recorded messages: the first one said the engineer was there and it would all be fixed by 5.30pm; the second one that “we have identified the fault and our engineer is on the way – should be OK by 11.50.”
Who pays these muppets? Why Sir Richard Branson and Liberty Media’s John Malone.
Do they care?